[Resolved]  Eureka Forbes — Delay in routine servicing of water purifier

Address:Satara, Maharashtra, 415002
Website:www.eurekaforbes.com

The regular servicing of water purifiers is delayed every time until the water supply almost stops. The requests for servicing are unanswered and often reciprocated with lies of how the staff tried to reach us and we weren't responding. This goes on for a couple of weeks until when we spend almost 3-4 valuable hours of our day dealing with the issue of our water management. A message for feedback appears even before the staff of company commits to come for resolution of issue. Ideally, the staff of the company should call to check our convenience to deliver due servicing.
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Jul 1, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
May 21, 2017
Eureka Forbes Customer Care's response
Dear Aditya,

Please share your customer ID/ contact number so that my service team can get in touch with you soon to address your concern.

Regards,
Anita
Verified Support
May 26, 2017
Eureka Forbes Customer Care's response
Dear Aditya,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Anita
Verified Support
May 28, 2017
Eureka Forbes Customer Care's response
Dear Aditya,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Anita
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