[Resolved]  Eureka Forbes — Demanding money of 2200 as membrane charges under amc

Address:Kolkata, West Bengal, 700103
Website:Eurekaforbes.in

Good day

Please note that my aquasure nano ro is under 2 years amc.
Registered mobile no [protected].
Today technician visited my house and demanding 2200 rs for changing the membrane.
I hope i am under amc and any membrane is under warranty for a period of 12 years. So why they are demanding money. It's totally fraud.
This will be dragged in social sites if this is not attend ed by this week without any charges.
This is the reason we have taken amc or to get harassment. What feedback we can give??
Kindly acknowledge this email.
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Sandipan,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team.
I want to know why I need to pay . It's under AMC and I have already paid rs 6600 for AMC charges for two years and I am suppose to get that free of charge for membrane replacement.
Some body calling from eureka Forbes and asking my credit details for payment.
So don't call me all communication by email.
I will not paying a single penny as it's under warranty membrane for 12, months. And amc for 2 years . So why should I pay??? If I need to pay why to do AMC ??
If you don't attend this I will drag this to court then we will see
I wrote eureka customer care about my service but still no response from customers care on email, they want to do verbal but I want a writen answer about my problem.
Hi Sandipan,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7759
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information