Eureka Forbes — Demo Not Received

Product: Wet & Dry Zeal Vacuum Cleaner.
Transit Invoice Date: 29 Nov 2023.

Tried contacting the customer service for after sales demo to get an idea how to use the product at home; received no solution to my concern.

Every time the customer service executive informs that their team will contact me within 4 hours, or they'll visit within 24 hours, but I get no response from them.

I have been trying to get a solution for this issue since my product was in warranty, now my product is out of warranty and they are charging me INR 500 + for the demo.