Eureka Forbes — Doctor nrich (30 days money back guarantee) issue

Address:	Eureka Forbes
Website:	www.eurekaforbes.com/return-and-replacement-policy#:~:text=30%20Days%20Money%20Back%20Guarantee,orig

I have purchased the product from the Eureka Forbes sales person who visited my house on my request on 8th August 2020. He has promised me that there is 30 days money back guarantee from the company which even I have seen in their site.

https://www.eurekaforbes.com/return-and-replacement-policy#:~:text=30%20Days%20Money%20Back%20Guarantee, original%20packaging%20for%20a%20refund.

However, the product has developed problem(s) from the 4th day o[censored]sage like water leaking from the unit and low grade plastic quality which I didn't like. Also, to be noted that I have been made to purchase the product without looking into it. After all this, I have raised a complaint ([protected]) with their customer care. My calls are ignored now by the sales person and the customer care are of no use to me as they just escalate the issue which is again proved to be of no use.