[Resolved]  Eureka Forbes — Don't buy aquaguard water purifiers - worst experience of magna model purchased in march 2016

Address:	Rangareddy, Andhra Pradesh, 500072
Website:	www.eurekaforbes.com/water-purifiers/by-category/aquaguard

We bought ro+uv magna model of aquaguard water purifiers in march 2016. we have been facing issues within 15 days of purchase. everytime the technician would come and clean up and give some excuse. every 15 days the water would stop. after this happened for 6-7 times, they included the sediment filter for which we had to pay. this should have been done much before.
After that it was working better with problems again after 2-3 months o[censored]sage.
I am posting this complaint to warn others from buying this model and getting into this never ending trap.

After one year they promptly came to get the amc and changed the filters. within one month again now the water has stopped and the technician said the pump is not working. its been 5 days since we complained but they are still not committing on by when the pump will be fitted.

All this inspite of the high cost amc.
This is very shameful of such a known brand. worst customer support! worst customer experience of the product! worst sales!