[Resolved]  Eureka Forbes — double time cash paid to company eureka forbes - vacuum cleaner

Address:606604

Hi team

Ref. Invoice no.[protected]

I have purchased vaccum cleaner on 25th april 2017 by your sales representative murugan vellore office and his mobile no.[protected]. I have paid through credit card and cash since he was informed us card not transacted correctly and asked for cash. Hence we made the payment through cash. But on next day we found the card amount also swiped from my sbi card account paid to the company again.

Also i informed to company accounts team but no response from them and contacted representative but he also not responding. I have sent lot of emails to them, no reply.

Regards

Suresh
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Jul 5, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
May 11, 2019
Eureka Forbes Customer Care's response
Dear Suresh,

I will surely assist you with your concern. Kindly share your registered contact number/customer ID here & I’ll get back to you at the earliest.

Regards,
Anita
Verified Support
May 13, 2019
Eureka Forbes Customer Care's response
Dear Suresh,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Anita
Verified Support
May 29, 2019
Eureka Forbes Customer Care's response
Dear Suresh,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Anita
Nov 13, 2021
Updated by suresh_76
[protected]
Complaint comments 

Comments

My machine did not work last five day my service provider give me service request number [protected] allocated to mr Bishnu kr gupta ([protected]) he to me I visit as soon as possible but not service yet
service is very disgusting pls help me
Eureka Forbes Customer Care's response, May 11, 2019
Verified Support
Dear Customer,

Your service request has been shared with my team in Howrah. They will complete the same as soon as possible.

Regards,
Anita

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