[Resolved] Eureka Forbes — dr aquaguard | |||
I have escalated ticket and Even post escalation, no response. Such a brazen attitude. Sales person states, do whatever you could. He mentioned he has recording of sale conversion etc. I told him politely, I can do anything but raise complaint. He seems to be right, and I lose. Such a pathetic support for customers.. Reference- Your Escalation request number is [protected] Was this information helpful? | |||
Jul 22, 2019 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Jun 14, 2019 Eureka Forbes Customer Care's response Dear Badri Narayanan, I have shared your details with my team in Chennai. They will soon get in touch with you. Request your patience. Regards, Anita Verified Support Jun 20, 2019 Eureka Forbes Customer Care's response Dear Badri Narayanan, I understand that my team has resolved your concern. Do get back in case you need any further assistance. Thank you for your cooperation. Regards, Anita | |||
 3 Comments | |||
Comments
The filter needs to be changed.
The machine needs to be cleaned thoroughly.
The machine, Aquaguard Inova requires immediate servicing.
Please look into it as soon as possible.
Have a good day.
Thank you.
The machine needs to be cleaned thoroughly.
The machine, Aquaguard Inova requires immediate servicing.
Please look into it as soon as possible.
Have a good day.
Thank you.
Eureka Forbes Customer Care's response, Jun 16, 2019
Verified Support
Dear Sindhuja,
Please share your registered contact number and customer ID here. My service team will get back to you at the earliest further help.
Regards,
Piyush
Please share your registered contact number and customer ID here. My service team will get back to you at the earliest further help.
Regards,
Piyush
My Aquaguard stops filtering water almost 2to3 times on 2nd June but it green light blinks continuously
Eureka Forbes Customer Care's response, Jun 18, 2019
Verified Support
Dear Jugnu,
I'll surely look into this. Please send in your registered contact number/customer ID here. I will have my team connect with you.
Regards,
Anita
I'll surely look into this. Please send in your registered contact number/customer ID here. I will have my team connect with you.
Regards,
Anita
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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I have lodge a complaint regarding above subject on 06/06/2019 but no action has been taken till date by your company. Kindly provide the assistance at the earliest.