[Resolved]  Eureka Forbes — dr. aquaguard classic+

Address:Bangalore, Karnataka, 560032

Ordered product via sales executive vishwanath ([protected]) of sanjaynagar, bangalore eureka forbes branch by paying full cash on 28th sep 2017, but product received on 4th october 2017. Installation request [protected] raised on 28th sep 2017, they called me and i told product still not delivered. After product received on 4th oct 2017 i keep on calling customer care. Today its 7th, spoke with shaktivel who supposed install the product, but he asked me to wait till 3 pm, i cancelled my all schedule and was waiting for installation, called him at 4pm and got informed that he is in madiwala and not possible today. By this way all my schedule and day wasted. He could have told earlier. Now i want this product need to be installed today/asap.

Also tax invoice contains mrp= 9190 rs. Where as sales person took 9690 rs, pls refund 500 rs

[protected] : 1st compliant on installation
[protected] : 2nd compliant on installation

Product = dr. Acquaguard classic+

Shridhar
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Nov 9, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2017
Eureka Forbes Customer Care's response
Dear Shridhar,

I've shared your details with my team in Bangalore. Request your understanding, as they’ll connect with you soon for further assistance.

Regards,
Priya
Complaint comments 

Comments

Don't buy any eureka forbes product. Such a wrost company i watch till a date. Service within 24 hr is tagline in their site with*. Means you will definitly receive service after 48 hour or more. No responsible person there.
Eureka Forbes Customer Care's response, Oct 9, 2017
Verified Support
Dear Ranjan,

Your registered contact number or customer ID will help me in assisting you faster. Request you to share the same so that my team can get in touch with you.

Regards,
Anita
Eureka Forbes Customer Care's response, Nov 21, 2017
Verified Support
Dear Ranjan,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Anita

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