| Address: | Pune, Maharashtra, 411 014 |
On 3rd aug 2016, i visited the orion and received basic information. On 4th aug 2016, pankaj roman came to my house to see my requirement. I handed him ch. No.030429 drawn on icici bank for rs. 8990. I was assured that technician would come on 6th aug 2016 at 11 am to do the installation. I even called my electrician so that electrical cabling could be done at the same time. By 11.30 am no one had come, so i called pankaj roman to check. He said he would call back but he never did. I even called priyanka madne at the office to check. She too did not call back although she assured that she would. Till today ie. One week later, i have not received any call or the unit for installation. Although one technician sanjay dodke calls me to check if he can come to fit the unit.
So now i have had enough patience and since there was no benefit from purchasing direct from eureka forbes, i would like my money returned by tomorrow 11th aug 2016 so that i purchase the filter from another company. I had come to eureka forbes because of the reliable brand name. But i am completely disappointed because i don't see why as a customer i should be calling & asking status everytime Was this information helpful? | 
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