[Resolved] Eureka Forbes — dr. aquaguard classic + with booster pump is not yet replaced.

benoykumarchatterjee

from Delhi, Delhi

Address:

201 B, 2nd floor Koregaon Park Pune, 411001

I have reported so many times through consumer complain forum but no action has been taken. Now i don't want to replace, please refund my money and take back yours unsurvivable product. Your company chited me. Customer code - [protected], purchased on line on 14th jun 2019 it is u/s wef 26jun 2019 touched screen not working certified by your technician. [protected] dr. Benoy kumar c. 165/1, gurdwara coloney lane no-a/3/c infront of balaji enterprise lohegaon pune-411047.

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Aug 11, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2019

Eureka Forbes Customer Care's response Dear Benoy,

I understand that the delay is disappointing. However, please stay assured that your concern has been escalated on priority. You'll soon receive a call regarding the same.

Regards,
Priya

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Comments

sanjay mattey

from Mumbai, Maharashtra

Candle of the filter not changed from last one year. Technician is arogant.

Eureka Forbes Customer Care's response, Jul 12, 2019

Verified Support

Dear Sanjay,

Kindly send in your registered contact number/customer ID here. I'll surely have someone from my team get in touch with you for further help.

Regards,
Priya

Eureka Forbes Customer Care's response, Jul 23, 2019

Verified Support

Dear Sanjay,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Priya