[Resolved] Eureka Forbes — Dr.Aquaguard COMPACT - No response for service

Chinmayapatnaik

from Bahula, West Bengal

Address:	Khordha, Odisha, 751016
Website:	www.eurekaforbes.com/Product/Service-Request

For my Dr.Aquaguard Compact- customer id : [protected].After repeated request online, calling customer care, personally visiting the service centre (2 weeks and more).Not a single engineer was sent to my address neither a single call back on the issue was received, which is very frustrating.
Online service Request number is : [protected]
Note :Photo attached

Was this information helpful?

No (0)

Yes (0)

Nov 10, 2016

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2016

Eureka Forbes Customer Care's response Hi Chinmayapat, thank you for writing in. I have shared your details with my service team at Pune and they will look into this at the earliest.

Regards,
Seema

Verified Support

Oct 10, 2016

Eureka Forbes Customer Care's response Hi Chinmayapat,

We have received feedback from our service team that your issue has been resolved.

Regards,
Seema