Purchased dr aquaguard genius plus 10 months ago and since then 3 pumps have been replaced due to a terrible sound (Like a tractor) when machine is on. Unfortunately the sound is still present and technicians have no idea how to fix it. I purchased this top of the line expensive machine and its been a total disappointment. I need my money back asap.
Please contact me at [protected]
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Apr 22, 2017
Complaint marked as Resolved
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2017
Eureka Forbes Customer Care's response Dear Ram,
I've made a note of your issue and shared the same with my team at Bhopal. They will surely connect with you to resolve your issue.
Regards,
Priya
Verified Support
Mar 22, 2017
Eureka Forbes Customer Care's response Dear Ram,
I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts.
With in 6 months of a service for the another service they r charging not affordable that crossing more than 7000. We may go to the option of choosing getting another plant, we could not bear these much serive charges that as a customer u should give some benefit with service with mimimum chages of 3000 or 4000.
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complaint no.[protected]
I understand your concern. My team will get in touch with you at the earliest to address the same.
Regards,
Piyush
I understand that my team has resolved your issue. Do get back in case you need any further assistance. Thank you for your cooperation.
Regards,
Piyush