[Resolved]  Eureka Forbes — dr aquaguard magna hd nxt

Address:KVR valley, mallampet, 500090

It have been 11months from the date of purchase, aquaguard showing sign of service, service executive came and said candles to be changed, i asked it should be at free of cost as it is in warranty period. He said i'm adjusting candle to work change next month and went off. Does eureka forbes provides replacement in warranty period or just let the warranty period expire
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Jul 1, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
May 22, 2019
Updated by Rajesh BVS
Does one year warranty means 12months or 11months, pls clarify Eureka Forbes
Verified Support
May 31, 2019
Eureka Forbes Customer Care's response
Dear Rajesh,

Request you to share your registered contact number/customer ID here. I'll have my team connect with you at the earliest.

Regards,
Priya
Complaint comments 

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I have buy Aqua guard classic+ Water purifier
last 03 months my water purifier are not working properly I have lots of time complain registered mail ID & customer care department ., but still not problem solve water purifier

Pls solve my water purifier urgent basis

Contact no., [protected]
Eureka Forbes Customer Care's response, May 31, 2019
Verified Support
Dear Vishal,

Your details have been sent to my service team in Vadodara. They will connect with you at the earliest to assist you further.

Regards,
Priya

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