[Resolved]  Eureka Forbes — Dr. Aquaguard Magna HD RO + UV Filter faulty

Address:	Nashik, Maharashtra, 422006
Website:	Dr Eureka Forbes

Dr. Aquaguard magna hd ro + uv (failed product- worst of worst product)

i have purchased a dr. Aquaguard magna hd ro + uv on aug'2016.

1st call: - since 1st month we are facing issue with this product.
Gave call to customer care, enginer visited and for time being issue was resolved giving excuse of impure water due to rany season.

2nd call: - den again after 30 to 40 days same problem persisted replying same water issue, with traditionla method of solution.

3rd call just in 15 days after 2nd call was closed.

4th call: - the same was repated for appx. 5 to 6 months. Atlast i got fedup, decided to submit this product to local service center at nasik.
At this time i debated with conser person in local office at nashik, and solution was as below suggested to use pre-filter. (for this solution i had drought, as same product was used by my neighbour with no issue in it. So this solution was wrong as per my knowledge.)

5th call: -on[protected] i submitted this product along with all acessories ( charger, filter unit etc.), then after i gave several call to customer care, but no proper response instead was replied this issue will be resolved very shortly. Now, uptill date[protected] approx after 2 months no resolution after paying money.

Please do the needful on very urgent basis.

Thanks & regards,
vijay thakur.
[protected] / [protected]