[Resolved] Eureka Forbes — Dr. Aquaguard Magna HD RO + UV water is not coming

rajeshg.gouda

from bellary, karnataka, Karnataka

Address:

Bellary, Karnataka, 583101

Dear Sir,
I am filing complaint against Eureka Forbes (Aqua Guard Water Purifier department) I give service request on[protected] for water is not coming of my water purifier, Complaint No: [protected] and My Warer purifier ID - [protected] and I contact to daily customer care no.[protected] and he/Her said our service engineer will come today and resolve your issues. Nobody will come from 28/2/2017 to till date.
Plz. Note that Aquaguard is still under warranty up to 28/8/2017 and is order No.[protected] I just thought of sharing my very bad experience in my life from this company. Nobody will take responsibility. I frankly said it's poor customer service company.

Regards,
RAJESHGOUDA

+1 photos

Was this information helpful?

No (0)

Yes (0)

Mar 10, 2017

Complaint marked as Resolved

Eureka Forbes Service engineer attend the problem & resolve the water not coming issue. But water filter is under observation.

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2017

Eureka Forbes Customer Care's response Dear Rajesh,

I am disappointed to hear about this. I've forwarded your concern along with your details to my team at Karnataka. Be assured they'll surely get in touch with you to service your product.

Regards,
Anita

Verified Support

Mar 10, 2017

Eureka Forbes Customer Care's response Dear Rajesh,

I'm glad that your issue has been resolved. Do let me know in case I may be of any other assistance.

Regards,
Anita

Aug 18, 2017

Updated by rajeshg.gouda Dear Anita Madam,
Still I am facing repeatative problem. Plz. See the attachment.

Overall I am not satisfactory of this product. I can't recommend to anyone.

Thanks and Regards,

Rajeshgouda