Eureka Forbes — Dr. aquaguard magna hd ro+uv, eureka forbes invoice: [protected] | |||||
Dear madam / sir, I made a service request ref.: [protected], for my water purifier to customer care couple of days back and on 15jul 2016 an engineer visited my place but he did some cleanup job, but couldn't care to check the refills/cartridges nor open the machine for any malfunctioning, now my water purifier has stopped working and there is no drinking water coming out... we even asked the engineer to kindly do the service properly but he insisted there is no need... Further, the irony is, im trying to reach out eureka forbes via tele customer care, online service request, escalate service request but couldn’t got through any of the modes. this disheartening that eureka forbes from whom i have bought 2 water purifiers 2 vacuum cleaners, do not have better customer service even when the product is covered under warranty. Request again to kindly attend my water purifier for servicing as during rainy season water borne disease spread easily... Rgds Harinder Was this information helpful? | |||||
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Eureka Forbes customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Have requested Eureka Forbes numerous times and in the month of July 2016 Eureka Forbes Engineers have attended my Water Purifier on 15July2016 and 21-22July2016 but still issues not completely resolved. Though the problem of NO WATER is resolved but now Purifier is making weird noises and even the LED light of Purifier goes off after a while even when the plugged in...Kindly resolve the issues...After spending so much money Eureka Forbes has been providing sub-standard after sales service even in the Warranty period...
Cust ID: [protected]
In continuation to my complains for a month now, against Eureka Forbes for harassing me by regularly failing in correcting my Under warranty Water Purifier. The Technician from Eureka Forbes this time has completely shut the water purifier and now purifier is no more functional and we have to make alternate arrangements of drinking water.
In continuation to my complains for a month now, against Eureka Forbes for harassing me by regularly failing in correcting my Under warranty Water Purifier. The Technician from Eureka Forbes this time has completely shut the water purifier and now purifier is no more functional and we have to make alternate arrangements of drinking water.
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