[Resolved]  Eureka Forbes — dr aquaguard magna hd ro+uv (nxt)

Address:Chennai, Tamil Nadu

I bought this machine in march 18. A service person came for mandatory service. He sugessted for two years amc costing 9300 which is more than fifty percent of original cost of the machine. My customer id is [protected]. Purchase date 18.03.2017. We reused amc. The machine which was working very well before service stopped after service. There was no waste water discharge. Whatever little water we got was hot. I was asked to review service online and i gave a complaint and rated it poor. The system flashed a message that a service person will come within 2 hours. But nobody turned up even after 24 hours
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May 14, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2018
Eureka Forbes Customer Care's response
Dear Manivasagam,

Your concern has been escalated to my team in Tamil Nadu. Be assured, they'll connect with you as soon as possible to fix the issue in your product.

Regards,
Anita
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