[Resolved] Eureka Forbes — Dr aquaguard magna ro + uv + hd

mujeebvadakkeni

from Nagpur, Maharashtra

Address:

560035

Product is making lots of noise, it takes inlet water and just wastes it even after tank is full. Its purchased on 21 jan 2016. Before completing one year, product got serviced several times.
Customer id: [protected]
As per service technician, filter has to be changed. Product is in warranty period, still company asking me to pay 5k to change filter. Product costs around 18k. Asking to spend another 5k within a year itself shows how much reliable is this product.
As this product is not serviceable or product is damaged i request eurekaforbes to refund or please provide another model

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Jan 23, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2016

Eureka Forbes Customer Care's response Dear Mujeeb,

I have highlighted your concern to my team at Bangalore. They will get in touch with you soon for further assistance.

Regards,
Priya

Verified Support

Dec 16, 2016

Eureka Forbes Customer Care's response Dear Mujeeb,

I understand that your concern has been addressed. Do let me know for any further assistance.

Regards,
Priya