[Resolved]  Eureka Forbes — Dr. aquaguard magna uv: refund requested - not responding to request

Address:Mumbai City, Maharashtra
Website:Eurekaforbes.com

My brother harshal bhadane has purchased dr. Aquaguard magna uv on 9 april, 2016. We have received the order but we found that, the product is not suitable for our house.

My customer id is [protected].

We have requested the refund or replacement with suitable product for the same to customer care#[protected]. Also sent the email at [protected]@eurekaforbes.co.in.

We have raised the request several times after the delivery of product but they are not taking any action against our request.

Please help us with the same.
My contact# [protected].
Thanks,
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Dec 11, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2016
Eureka Forbes Customer Care's response
Hi Mahendra,

I have made a note of your details and my refund team will soon get in touch with you.

Regards,
Anu
Verified Support
Dec 26, 2016
Eureka Forbes Customer Care's response
Dear Mahendra,

I understand that your concern has been addressed. Do let me know for any further assistance.

Regards,
Priya
Complaint comments 

Comments

Water is not coming out from the aqua guard machine for the past 4 days, even though many complaints were give no response. complaint no. [protected]. it is very very poor response from the firm.

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