Eureka Forbes — Dr.Aquaguard Nrich HD RO+uv+mtds

Address:

sanidhya harmony, Near satyadeep heights, Torrent power station road, Makarba

We have purchase this product on 19th march 2020 till now we have been face so many issues particular with this product.
Sometimes Filter is not working or sometimes some service issues are there.
Now Eureka Forbes person told that its all about usage. we have not use this product during lockdown period as we were at our native place, we started to use this from 1 st june 2020. During this 6 months we need to call eureka forbes 3 times. Our concern is this is new product and why we need to change filter every time. and its also not in warranty.
pls do the needful. We have spent 20k for this. while purchasing salesmen told us there will be not an issue now he is also not replying.