[Resolved]  Eureka Forbes — dr aquaguard uv+ro+hd

Address:

560062

I, ronak kumat bought aquaguard magna latest version from eureka forbes 28aug2017 for inr 18, 390. The next day when technician came for installation, he said that the filter is damaged and i need to call the customer care to replace the filter.

I was very annoyed to see a new product damaged, i filed a complaint (Complaint number [protected]) and i asked to replace the product or give my money back. They said they will send the engineer to see.
The engineer changed the filter and the product worked for 1 day. The second day i saw the call button beeping, again i had to call the customer care, this time i insisted them to replace my product at any cost as all my money got wasted in this damaged product. However instaed of doing this, they again send some technician and changed something, did the reinstallation and resolved the issue.

Now again after 15 days the aquaguard is vibrating with some weird noise, the customer care is not replacing the product and not refunding my money. The taste of water is like a tap water only.

This is frustrating and ridiculous as in a 1.5 month of time i am facing lot of problems, they are selling damaged products and not ready to help customers.
I feel very disappointed for buying product of eureka forbes, if we know about your service we don't purchase your product at any cost.
Please take immediate action before i go to consumer court.