[Resolved]  Eureka Forbes — Dr. Aquaguard water purifier

Address:600116
Website:www.eurekaforbes.com


I called aquaguard water purifier for demo in morning, they came that day evening itself. And after half an hour discussion with the product they took a application form to fill my details, i asked them what is this form for, they said it is not for booking product it is just for allotting your model for you because that model is in demand they said. After filling the application in the next page a he filled a small bill and said me to pay rupess 500 as allotting charge and you can can cancel it later. I was shocked, they not even open about this fee before filling the application. Any way after some discuissions i agreed to pay and he promised to refund the money if i cancel the product. The next day after a big research about the product and service i cancelled the product. Two weeks over they didnot refund my money. That salse guy not even attending my number after 3 days of cancellation. So friends dont even go with eureka forbe brand for any product. They have worst service and useless products.
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Jul 6, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
May 30, 2017
Eureka Forbes Customer Care's response
Dear Sathish,

Please share your contact details/customer ID and I will have my team connect with you soon.

Regards,
Anita
Verified Support
Jun 03, 2017
Eureka Forbes Customer Care's response
Dear Sathish,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Anita
Verified Support
Jun 05, 2017
Eureka Forbes Customer Care's response
Dear Sathish,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Anita
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