[Resolved]  Eureka Forbes — dr magna - ro+uv nxt/ complaining on eureka forbes and it's service

We purchased dr magna - ro+uv nxt. Barring a no.[protected] on 5-2-17. First free service was provided on 24-8-17 and 2 nd free service was scheduled on or before 5-2-18. Everything was fine until today, my machine was well and good. But the real problem started when the service man called us (Stating that there is a casual check up) and came on 12-2-18 and on opening the machine he said that our filters were damaged and needed to be replaced. And also stated that it will cost 5220/-. Before this check up my mission was in good condition. After his touch my mission has completely stopped working. I think that the service man did on purpose.
I never thought that a highly reputed company like eureka forbes would decieve us. Is it justifiable to say that we drank 18000/ rs of water in an year and now that we should pay 5000/- more to get water from my machine. From yesterday on wards we are drinking water by boiling it. I seriously want eureka forbes to respond, or should we proceed legally.