[Resolved]  Eureka Forbes — Dr.Aquaguard Magna HD RO LIFETIME WARRANTY

Address:Tiruvallur, Tamil Nadu, 600053
Website:www.eurekaforbes.com

CUSTOMER id [protected] RAJALAKSHMI .N

On 4th Nov. I purchased the above item from your sales Rep. Mr.Jaykumar and Mr.Pugazh attached to your Amabattur Chennai branch.

While selling the item they promised that I shall be eligible for LIFETIME WARRANTY . Till date I have not recd. any letter from your office in this connection. My husband met Mr.Jayakumar and one Mr.Sathish at Ambattur to enquire about this, they promised that my name has been included in LIFETIME WARRANTY and soon i shall be intimated from the company.

I request you to kindly send the letter intimating this please
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Dec 27, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2016
Eureka Forbes Customer Care's response
I understand your disappointment, ‎‎‎‎Raji. I have informed my team at Chennai about your concern and they shall contact you soon to resolve the same.

Regards,
Priya
Complaint comments 

Comments

We were approached by Mr. Pratik Singhania, Marketing Manager of Eureka Forbes in June 2016.

Contact Details:
1) Pratik Singhania, Marketing Manager: pratik.[protected]@eurekaforbes.com ([protected])
2) Shashank Sinha, AVP Marketing: [protected]@eurekaforbes.co.in ([protected])
3) Marzin R. Shroff, CEO Sales & Marketing:: [protected]@eurekaforbes.co.in
4) Teresa Dsouza, Secretary to CEO: teresa.[protected]@eurekaforbes.co.in
[protected]

Despite the completion of the project as per the exact requirements communicated to us time and again and well within the timelines Mr. Pratik Singhania refuses to pay us the promised fees of INR 50, 000/-
Even our legal actions are being taken casually and are being intentionally ignored and answered casually to harress us further and stretch the matter.

Cheapest people and company that I have seen in my life.

Marketing Manager cheats,
AVP send half informed, sarcastic, arrogant and unprofessional mails on being sent a detailed mail,
CEO is happy hiding in his office enjoying being the leader of a team that cheats and deceives people. As long as the company pays him a fat salary he will happily close his eyes to all kinds of inefficiencies his people exhibit. So much for his LEADERSHIP

If it helps mail or call these (num given above) and tell them how inefficient this stupid company is with idiots like them.

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