Eureka Forbes — due to covid-19 till yet aquaguard service not provided in presence of 3 year amc (service contract) with eureka forbes.

Address:

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Respected sir,

I am a customer of eureka forbes, using aquaguard product. I having 3 years amc (Service contract) with eureka forbes since 15th march, 2017 to 14th march, 2020. On 11th march, 2020 eureka forbes sent serviceman. During servicing aquaguard machine got break-down. Service-man convinced that within two week the machine will repaired, when components will be available by eureka forbes.
Mean while pandemic (Corona virus) started in india. After two months, i went to eureka forbes service center at 18th june, 2020 tell all the scenario which is mention above. On sunday evening i. E 14th june, 2020 serviceman came to house. After examined the aquaguard machine, he said to paid the machine components because service contact get expired.
Till today eureka forbes does not provide service to my aquaguard machine. I requests to look this matter. Please provides appropriate justice to me as a consumer of eureka forbes.