[Resolved]  Eureka Forbes — electrical lock

Address:

T 41 SECTOR 12 NOIDA, Gautam Buddh Nagar, Uttar Pradesh, 201 301

I am a Senior Citizen & MR Sarat Sahoo Divisonal Manager Noida, smartly convinced me to purchase one set of Video Door Phone & 2 nos of Electrical Locks with a promise of free installations of both the items during the month of March on the pretext since it is a closing month, he would gain sales & make up for the sales shortfalls.

Till date, installation work of the lock, to be operated from two locations, is pending. My repeated humble submissions & request have not resulted in any action so far. At last he advised Mr Cherrian, to look into the case & close it.

Mr Cherrian is again not concerned with the issue & he does not pick up the call even .

In view of all the above, is it the way Eureka has started working & the only aim is to Cheat the innocent & helpless Senior Citizen

Considering all the facts as mentioned above, it is brought to your knowledge with a confidence that there would be some one in the Organization who is there to ensure that the Brand Image is maintained & the people deliver as promised

Looking forward for an immediate reply and action please

ARUN GUPTA
T-41 SECTOR 12 NOIDA