[Resolved] Eureka Forbes — enhance ro machine problem

[email protected]

from Mumbai, Maharashtra

Address:

421301

I purchased this enhance aquaguard on 27 december 2018 its jst two months passed nd this machine has given me lot of trouble i have launched 4 to 5 complaints in just two months the after sale service is very poor i had a problem of water tank filling very slow it ws resolved after 3 days of follow up to customercare again it worked good for 5 days again i called cc bcoz water completely stopped fiiliing i have to call again nd again to the dealer nd customer care dealer says contact customer care nd cc is least bothered i really not expected this type of service from a brand like aquaguard im really disappointed with the service nd will soon file a complaint to consumer court for the same

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Apr 10, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Feb 17, 2019

Updated by [email protected] Want immediate action to be taken because its a concern of my families health

Verified Support

Feb 21, 2019

Eureka Forbes Customer Care's response Dear Vishal,

Kindly send in your registered contact number or customer ID here. I'll have my team connect with you at the earliest for further assistance.

Regards,
Anita

Verified Support

Feb 26, 2019

Eureka Forbes Customer Care's response Dear Vishal,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Anita

Verified Support

Mar 06, 2019

Eureka Forbes Customer Care's response Dear Vishal,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Anita