[Resolved] Eureka Forbes — enhance water purifier ro+uv leaking and the tds is 125. mr prabhakar reddy who installed the purifier not at all responding since june 2017.

Thakur Sudheer Singh

from Karimnagar, Telangana

Address:	Mumbai City, Maharashtra, 505001
Website:	www.eurekaforbes.com

Enhance aquaguard with mineral guard ro+uv. Leaking and the tds is 125. Mr prabhaker reddy who installed the water purifier. The product was defective he installed in dec 17, (In few weeks) because on the very first day it leaked. He changed some part. The tds on the day installed was more than 150. He changed filters perhaps. It started leaking again in june. He is not at all responding to our requests since june 2017. He is reluctant to visit and not lifting the mobile. His mobile no is [protected]. If not done perforce have to knock the door of consumer court.

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Sep 30, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2017

Eureka Forbes Customer Care's response Dear Sudheer,

Request you to send in your registered contact number or customer ID. A member from my service team will surely check the issue in your product properly and fix it accordingly.

Regards,
Priya