[Resolved] Eureka Forbes — eureka forbes - aquaguard enhance | |||||
I am using the above product last 6 years and last week, friday 14th oct. '17 i have placed a service request with aquaguard customer cell and one babu[protected] had contacted me and attended this service. By changing all the 4 filters assuring there will be 4 free service in future and totally charged rs.4, 950 (4, 650 + 350). After the service the project shows leakage and when contacted on saturday and sunday, this guy didn't turn up. Please help. Was this information helpful? | |||||
Nov 18, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Oct 16, 2017 Eureka Forbes Customer Care's response Dear Sreenivasan, I'll surely help you with this. Please share your registered contact number/customer ID here, so that my team can connect with you soon to attend your service request. Regards, Priya Verified Support Oct 18, 2017 Eureka Forbes Customer Care's response Dear Sreenivasan, I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest. Regards, Priya Verified Support Nov 21, 2017 Eureka Forbes Customer Care's response Dear Sreenivasan, As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query. Regards, Priya | |||||
 2 Comments | |||||
Comments
I have registered request for servicing of my aquasure filter in customer care number on[protected] but no engineers visited till 03.10.2017
again when i called customer care on[protected] the customer care again assured to resolve my above issue within 2 working days but no engineers has visited yet.
my request number is : [protected]
again when i called customer care on[protected] the customer care again assured to resolve my above issue within 2 working days but no engineers has visited yet.
my request number is : [protected]
Eureka Forbes Customer Care's response, Oct 17, 2017
Verified Support
Dear Susil,
I've shared your complaint details with my service team in Ahmednagar. Be assured they'll connect with you at the earliest to address your concern.
Regards,
Priya
I've shared your complaint details with my service team in Ahmednagar. Be assured they'll connect with you at the earliest to address your concern.
Regards,
Priya
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Request you to send in your registered contact number and customer ID here. It will help me assist you accordingly.
Regards,
Anita
As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.
Regards,
Anita