[Resolved]  Eureka Forbes — eureka forbes aquaguard enhance

Address:

Chinchwad, Pune, Maharashtra, 411033

I have purchased a ro water purifier system (Model eureka forbes enance) from your direct sale office on april 2018 for rs.16, 500/- and had a one year warrenty period with free service. But just after 1 month of warranty period i got problem with ac-dc adapter. When i contact the service people, they said you have to purchase a new one for rs.2250/- or replace this faulty one for rs. 1000/-. Which made me more sad and irritation. My question is that i have spend around rs.16500/-for a branded product and after 1 year again i was forced in a position to spend another 1000/- or 2250/- which is aburden for me. Whether they should solve the problem by changing free of cost or they should repair it and put. I was verymuch worried of this problem. Tell me are it the real price of new adaptor or your sales agent cheating me.