[Resolved] Eureka Forbes — Eureka forbes - aquaguard genus - no one contacted for water leakage. Very poor service!!

Deb1234

Address:	Mumbai City, Maharashtra, 603013
Website:	www.eurekaforbes.com

Hi,

I have been suffering with water leakage from aquaguard geneus for past 4 days. Raised 3 complaints with the customer care but no response from them yet. No one contacted. Whenever i call the customer care, their usual response is "it will be resolved today. We have escalated it". Not sure do they really mean what they say!!! Utter bs company with bs products and bs customer care employees. No one turned up or called after so much efforts also. God knows if it will be rectified ever!!

My advise - never ever buy any eureka forbes products!! You will suffer like hell!!

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Dec 19, 2016

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2016

Eureka Forbes Customer Care's response Hi Deb,

I understand your concern. Please share with me your contact details/ customer ID and my team will get in touch with you shortly.

Regards,
Seema

Verified Support

Nov 18, 2016

Eureka Forbes Customer Care's response As I haven't received your contact details, your complaint has been closed from our end. Do get back in case of any query.

Regards,
Piyush