[Resolved]  Eureka Forbes — Eureka Forbes Bangalore Service Support are Cheaters

Address:Bangalore, Karnataka

I have done the AMC 2 months back. Now when my Eureka Forbes water purifier stopped working, I raised a compliant 5 days back. No communication from Eureka Forbes Service Support since then. When I call the Service Support number, they assure me that by 5 PM same day technician will come to my door to fix the issue but no one came or called me. I have contacted 4 times until now, each time I am being told that my complaint has been escalated and soon the issue will be rectified. I am feeling helpless and cheated. Please look into this matter, I have proof of every thing that I stated on this Customer Forum.
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Aug 8, 2021
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Hi Hussain,

We are sorry to hear about your experience. We would like to take this opportunity to resolve all the complaints you have. Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.

Regards,
Eureka Forbes Team
Hi Hussain,

We have received feedback from our service team that your issue has been resolved. Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team.

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