[Resolved]  Eureka Forbes — eureka forbes magna stopped working on the next day of installation

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

We got the machine installed on 23rd september 2017 and the machine stopped working the very next day!
After loads of complaints and long time of waiting the technician came and did little bit of repairing here and there and the machine started to work.

Again, after 4 days, the same problem is there again. And again we have to go through the painful process of registering complaints and waiting for technician.

Request to please get the instrument changed or return our money bad take your instrument back. We feel cheated after keeping our faith in eureka forbes
Highly highly disappointing!!
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Nov 5, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2017
Eureka Forbes Customer Care's response
Dear Himica,

Request you to share your registered contact number/customer ID here. I'll have my team get in touch with you at the earliest to address your concern.

Regards,
Shiraz
Verified Support
Oct 03, 2017
Eureka Forbes Customer Care's response
Dear Himica,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Shiraz
Complaint comments 

Comments

Complain about product . 2 days after installation product showing some problem .no response from service person even after telephonic intimation.plz resolve problems within short period.
Eureka Forbes Customer Care's response, Sep 29, 2017
Verified Support
Dear Rijusmita,

Kindly send in your registered contact number/customer ID. It will help my team look into your issue and resolve the same at the earliest.

Regards,
Shiraz
Eureka Forbes Customer Care's response, Oct 3, 2017
Verified Support
Dear Rijusmita,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Shiraz
Kindly get my tap repaired.
ro model enhance
Vinay Mehra
377 Basant Avenue
Amritsar
Mbl no [protected]
Eureka Forbes Customer Care's response, Sep 29, 2017
Verified Support
Dear Vinay,

As per your conversation with my representative, I understand that your concern has been taken care of. You may get back to me if you require any further assistance.

Regards,
Anita
D service provided by Eureka Forbes for R.o purifier is poor.sevice boy comes without his equipment, tapes, tampoleen thread, my pipes r still leaking ..as told to him to repaired as soon as possible but no reaction...plz help
Eureka Forbes Customer Care's response, Sep 29, 2017
Verified Support
Dear Raksha,

Request you to share your registered contact no./customer ID here. I'll have my service team connect with you as soon as possible to address your concern.

Regards,
Priya
Eureka Forbes Customer Care's response, Oct 3, 2017
Verified Support
Dear Raksha,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya

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