[Resolved]  Eureka Forbes — Eureka Forbes not providing service in warranty

Address:Pune, Maharashtra

Hi, I am Yogesh Patil, based at Pune, Viman Nagar and I had purchased water purifier RO+UV from Eureka Forbes around ten months back. I raised a complaint on 27th Feb 2014 to customer care number[protected] for machine servicing and installing a pre filter by my register mobile number +91- [protected]. After 27th Feb 2014, I follow up with customer care with four times but every time i get a response that person from our end will attend your complaint today and by end of day we get no reply from them. Its a very bad experience for me for follow-up with Eureka Forbes service center to get service for purifier which is in warranty. Till today no one had attended the complaint. Appreciate your help on this. Thanks & Regards, Yogesh Patil Mob. [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Yogesh Patil, please accept our apologies for the inconvenience caused.

We have made a note of your contact details and would resolve this issue on priority
Our executive will fix an appointment at your convenience and resolve the issue at the earliest

We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues.

You can also write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7767
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information