[Resolved]  Eureka Forbes — eureka forbes ro water purifier not working

Address:403708

My water purifier has not been working for the past 2 months. the technician has come once and said a part needed to be replaced but after that there is
nothing being done. i have complained several times to the customer care as well as the local service center who have been very very poor in their service that they do not bother to contact or inform when my problem will be solved. besides that i have called their office as well as the head several times who has not bothered to respond to my queries.i had lodged the complaint with eureka forbes on 10th of sept and the request no is [protected].
Was this information helpful?
No (0)
Yes (0)
Nov 8, 2017
Complaint marked as Resolved 
they called me and repaired my purifier the complaint was solved within 2 days of writing on this website.
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2017
Eureka Forbes Customer Care's response
Dear Eileen,

I've shared your details with my team in Goa. Be assured, they''ll surely resolve your issue at the earliest. Request your patience meanwhile.

Regards,
Shiraz
Verified Support
Nov 09, 2017
Eureka Forbes Customer Care's response
Dear Eileen,

I am glad to know that your issue has been resolved. Do get back to me in case you require any further assistance.

Regards,
Shiraz
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7768
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information