[Resolved]  Eureka Forbes — Eureka Forbes service

Hello Sir / Madam, I bought Aquagaurd Enhance RO water purifier before 10 days. I used one day only. Then the water was very bitter. Then I did a complaint to your customer care. The complaint no. was 75599251. After One week your service man came and changed to low tds membrane. I used one hour only. Again before 3 days, the purifier did not work. Again I made a complaint. The complaint no. is 75801038. Still now, any service man did not come and the problem was not solved. Why do you do like this? I have a good impression on Eureka Forbes. But the confident is going to reduce, because of your poor approach and service. Please take my problem as severe and solve it as soon possible. If the purifier is no good condition, please change it to new one. Thank you. With Warms & Regards, Jahir Husain, Mobile No: [protected], Email Id: [protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Dear Jahirhusain17, we apologize for the inconvenience caused to you and will make sure that this incident will not be repeated in the future.

In order to solve your issue and prevent this problem from occurring again, we require your cooperation.

We request you to give us another chance to serve you with the best we have.

We have made a note of your concern details, our executive will fix an appointment at your convenience and resolve your issues at the earliest.

We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team

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