[Resolved]  Eureka Forbes — eureka forbes - water purifier --cheated.

Address:

560062

The Aqua guard Magna ( RO+UV+NXT) stopped working exactly after one year of Purchase.

I have not even consumed 100L and engineer forcing me to change filter which cost me Rs 4500/-.

When the product was bought, the sales man clearly told that after 6000L of water consumption only the filter need to be changed. I was out of station and not even used the machine for 1000L . why should change the filter. Why they stopped exactly after one year.

This is pure cheating.

This looks like defective product was delivered to me.
This is pure cheating.
I am very very disappointing with Aquagurad and the service provided. NO one listening or caring for their customer.
There is way to escalate to higher level. I am fade up with the service.

Service Request [protected] logged, escalated multiple times. No result. Called customer care several times, they also raised internal complain.. No result.

Hope some one from top management will look into this.

Thanks
Pramod
+91 [protected]