[Resolved] Eureka Forbes — eureka forbes water purifier under warranty and demanding money | |
I bought eureka forbes ro water purifier in january 2019. Ef performed periodic service. However, as of yesterday the water purifier is not working. Ef technician informed us that the candles are damaged and needs to be replaced at a cost. Even though the water purifier is still covered under warranty, eureka forbes is demanding 12% of the price as fee for the repair. Was this information helpful? | |
Dec 6, 2019 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Oct 31, 2019 Eureka Forbes Customer Care's response Dear Customer, Kindly send in your registered contact number or customer ID here. I'll have my team connect with you at the earliest for further assistance. Regards, Anita Verified Support Nov 01, 2019 Eureka Forbes Customer Care's response Dear Customer, I am yet to receive the requested details from your end. Kindly help me with the same as it'll enable me to resolve your issue faster. Regards, Anita Verified Support Nov 04, 2019 Eureka Forbes Customer Care's response Dear Customer, As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance, and I'd be glad to help you. Regards, Anita | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7763
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
Post your Comment