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[Resolved]  Eureka Forbes — Euroclean Ace

Address:560049

I am not able to use my euroclean Ace from past few months as I don't have dust bags for the same. I tried searching it online and with customer care too. Customer care guys called us and offering us with new Vacuum cleaner to purchase rather than providing solution to my problem. Please help me in finding out stores where I can get Dust Bags in Bangalore. My vacuum cleaner is working fine, so I don't want to buy another one just because I am not able to find the dust bags.
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Mar 21, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2017
Eureka Forbes Customer Care's response Dear Sushanta,

Let me assist you with this. Please share your registered contact number / customer ID and I'll have my team connect with you soon.

Regards,
Priya
Verified Support
Feb 12, 2017
Eureka Forbes Customer Care's response Dear Sushanta,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya
Verified Support
Feb 14, 2017
Eureka Forbes Customer Care's response Dear Sushanta,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya
Complaint comments 
1 Comment

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After lodges complain about installation of aqugaurd in consumer help line till last month, they delayed continuously
Reply
Eureka Forbes Customer Care's response, Feb 11, 2017
Verified Support
Dear Jyotirmaya,

I would like to take a detailed feedback about the issue you have faced. Kindly help me with your registered contact number/customer ID and my team will get back to you.

Regards,
Piyush
Eureka Forbes Customer Care's response, Feb 13, 2017
Verified Support
Dear Jyotirmaya,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Piyush
Eureka Forbes Customer Care's response, Feb 22, 2017
Verified Support
Dear Jyotirmaya,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Piyush

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