Eureka Forbes — Euroclean star

Address:

Raigarh, Chhattisgarh, 496001

I have bought Euroclean Star Vaccum cleaner 3 years ago, which needs paper dustbag. In last 6 months I have visited nearest service center at Raigarh atleast 8 times for the same. Service people at this center were always absent. During phone calls they intimated that they dont have any stock of it, but refused to answer when the stock will come. I also told my problem to a sales executive Mr. Balram Nirmalkar. He promised me to bring the bag, but now even he is not responding.
It is responsibility of Eureka Forbes to keep the stock at its office (Promised during sales, the stock will be available at Raigarh Office). Improper response from sales and service people of Raigah is decreasing my hope and reducing trust in company.
These whole process make me worried about service of my Aquaguard which I bought in Nov 15