[Resolved]  Eureka Forbes — Euroclean WDX2 clips are not fixing and poor service from Eureka forbes

Address:560096
Website:eurekaforbes

Customer ID : [protected]

Euroclean WDX2 has purchased last week through sales manager; Prathap H.R [9059557].
it was identified that the clip is not fixing properly. same identified the next day of sales and same was intimated to Prathap over phone. since, that day he is neither receiving phone call nor calling back.
iam really surprised with attitude of a manager from a reputed company.

arrange to attend the issue and resolve on priority.

also, the machine was purchased on previous vaccum cleaner exchange. the commitment of exchange also not completed.
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Mar 2, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2017
Eureka Forbes Customer Care's response
Dear Eswarappa,

Your concern is o[censored]tmost importance. I have escalated your issue to my team at Bangalore & they'll soon be connecting with you.

Regards,
Priya
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