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Eureka Forbes

[Resolved]  Eureka Forbes — eurovigil security system

Address:Chennai, Tamil Nadu, 600119

We placed an order to install the security system on 28th april with the marketing guy. They came and setup the electrical work on 2nd may. Ever since they said someone will come and setup the camera. We have been waiting everyday from morning till evening but no one has come. There is no response. The customer service is extremely poor and they took the entire money upfront. I would like to get the complete refund from the company. Not sure if it is a legal company or some kind of money siphoning organization.
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Jul 4, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
May 11, 2019
Eureka Forbes Customer Care's response Dear Siva,

Please share your registered contact number/customer ID. I’ll have my team connect with you as soon as possible for further assistance.

Regards,
Anita
Verified Support
May 13, 2019
Eureka Forbes Customer Care's response Dear Siva,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Anita
Verified Support
May 29, 2019
Eureka Forbes Customer Care's response Dear Siva,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Anita
Complaint comments 
1 Comment

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Comments

No service person came after complaint. even after 10 days. Asking money even if the product is still in AMC and amc paid. The service person try to cheat me. I repeatedly complaint to customer care 3 more times. No use. Eureha forbes aquagard Try to cheat me.
Reply
Eureka Forbes Customer Care's response, May 11, 2019
Verified Support
Dear Customer,

Request you to share your registered contact number/customer ID here. I'll have my service team get in touch with you at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, May 13, 2019
Verified Support
Dear Customer,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, May 29, 2019
Verified Support
Dear Customer,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Priya

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    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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