[Resolved]  Eureka Forbes — Excess amount debited from my bank a/c

Address:	Bardhaman, West Bengal
Website:	www.eurekaforbes.com

I subrata pal, a teacher in kendriya vidyalaya at durgapur, west bengal regret to highlight that i issued a cheque bearing no.548972 dated 27/08/2016 worth rs.3015.00 (Rupees three thousand and fifteen only) in favour of eureka forbes as 2 years maintenance charge of my aqua guard. (Copy attached). I was very shocked to see that rs. 13015.00 (Rupees thirteen thousand and fifteen only) had been debited from my savings bank a/c. No. [protected] instead of rs.3015.00 (Rupees three thousand and fifteen only)
Immediately i contracted an official of local eureka forbes office at durgapur for further enquiry and a response after 3-4 days informed me that rs.3015.00 only (Rupees three thousand and fifteen only) was credited to the a/c of eureka forbes and also i was provided with a copy of email as a proof of that transaction. (Copy attached) later on he advised me to visit the durgapur city centre branch of axis bank for the further enquiry. Eventually i met the assistant manager (Operations) of axis bank, she admitted that they had made an erroneous move in this context and consoled me to solve the problem soon. The assurance dates back to september’16.
Since then i have been visiting the said branch of axis bank but no sincere effort has been taken to sort the problem out so far nor i have been updated about this till date. Some days back i received a call from the durgapur city centre branch of axis bank stating that the said amount has been credited to the my home branch sbi dumdum with a utr utibhi[protected]. The amount has still not been credited to my sb a/c no. [protected]. I took a leave on 15/12/2016 and went all the way to kolkata from durgapur and met personally with the branch manager of sbi dum dum (My home branch). After revising all my problems he told me no such money has been received on my a/c.
I make a humble request to help me in this regard so that i may receive the excess payment of rs.10000/- (Rs. Ten thousand only) at the earliest.
The details of all the transaction receipts are enclosed herewith for kind perusal and convenience.
Thank you,