[Resolved] Eureka Forbes — exorbitant cost of candles!

Aksham

from Hyderabad, Telangana

Address:

Hyderabad, Telangana, 500048

Is been an year since we bought the aquaguard worth 19k. After one year, in the name of free service, we had to shell out 4500/- for the candles and some renewal etc. This is sheer cheating and looting. As the others have said, its better to go for some other water purifier or buy water than pay 4500/- every year for their service/ replacement or whatever.

Very disappointed.

M. Sivaprasad

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Mar 21, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2019

Eureka Forbes Customer Care's response Dear Sivaprasad,

Request you to share your registered contact number/customer ID here. I'll have my service team get in touch with you at the earliest.

Regards,
Priya

Verified Support

Feb 11, 2019

Eureka Forbes Customer Care's response Dear Sivaprasad,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Priya

Verified Support

Feb 13, 2019

Eureka Forbes Customer Care's response Dear Sivaprasad,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Priya