Eureka Forbes — failed in installation of water purifier

Eureka Forbes — failed in installation of water purifier

A Arun1147 from Jaipur, Rajasthan

I ordered a water purifier of eureka forbes which was delivered to us on 28th november, 2017 and i requested (Request no:- [protected]) for the installation on 1st december and then after that i called them 6-7 times but nobody visited us. My father is 60 years old man and has to buy water from outside water suppliers and lift the 20 litre bottle which is not good for his health and our warranty period of the purifier is also passing day by day without any use. So i request the concerned authority to please look into the matter as early as possible. Was this information helpful? No (0) Yes (0)
Eureka Forbes customer support has been notified about the posted complaint.
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Comments

Sanjay K Kaushik

from Jhunjhunun, Rajasthan

I have purchased new water purifier on 19/10/17 after enquiry as well as assurance that old machine will be taken back and Rs. 500.00 will be given discount but till date after making mail many times there is no response . I have made call but every time only assurance was given .

Eureka Forbes Customer Care's response, Dec 31, 2017

Verified Support

Dear Sanjay,

Request you to send in your registered contact number/customer ID & I’ll have my team get in touch with you as soon as possible.

Regards,
Priya