[Resolved]  Eureka Forbes — fake promise of lifetime free service no amc charges

Address:	Bangalore, Karnataka, 560078
Website:	www.eurekaforbes.com/escalate-service-request

Writing to you to from bangalore, regarding order number #[protected], to bring into your notice the #false_ promises made by your sales team mr. Dikshit gowda (Team lead) and his associates with employee id[protected] have promise the below are the associated benefits;

On the occasion of 36th anniversary of #eurek_fobers there is no amc charges for the lifetime if you buy though employee referral, to confirm this he spoke to few of his higher up and local branch and confirmed that there is no penny to be paid for service it is absolutely free for lifetime. And with order date of 20th april despite the date of purchase is 21st april.

2.#product_accessories - promised that, through employee referral, the product would come with 14 accessories, otherwise it would only be 12, cost 950 rs for additional two accessories, that would absolutely free with this schema. When product arrived we just have had only 9 accessories.

3.#product_training - after product arrived, call up customer care, they send an executive to #train_the_ use of the product, but this is not true when we reached out to customer care as there is no such training or demo on how to use the product. All that they say is lookup to vidoes

The more important and painful is the
#life_time_free_amc there was no point in paying 15, 590 rs for vacum cleaner (Eureoclean wd x2), #eurek_fobers_lifetime_free_amc was the sole reason for me to buy this product, to my utter shock when i called up customer care to request for product training and demo, i happen to ask about the no amc charges based on the promise made by the mr. Dikshit gowda (Team lead) and his associates with employee id[protected].
But customer care team confirm that there is no such plan/way of lifetime free amc charges and also there is no product training, if at all you need look for videos in youtube or in eureka forbes website.

I am customer of eureka fobres as i use water purifier, but to my shock this sales practice make me believe that #eureka_forbes is #unfit and #unreliable for customer to believe on what they promise,

All that i want you to do is strict action against these guys who make #fake #flase_promise to sell goods without honoring the promise.

If not what is the disciplinary action do you take against these #unethical,
#false_practice that your staff is doing.

Let me ask you this question, why do you send executive to door step and make tall and fake promise, is this your strategy of selling?
Do you train them to be unethical sales man?

1. Take back your product - return my money before the emi start,
3. If the process of refund is getting delayed, i want you to pay interest burden on the amount.

Frustrated customer