Eureka Forbes — Fake promises

I buyed ro last year in the month of august. I have to call, message, escalate for installation. Than the new product started leaking. I again complain in message, call number of times, than it took one and half month to get it resolved. Now i did not called as frustrated with the type of service eureka forbes provide in dehradun. As at the time when we buy the product it was said 5 days for installation and 3 free service. It's been 10 th month going on, i got no call. Very disappointed. And still i am not going to run after them for my free service. But they are loosing the trust of customers by giving false promises. Would have purchased some other water purifier.