Eureka Forbes — False Assurance

Address:

Bangalore, Karnataka

I was interested to buy a vacuum cleaner (both wet & dry) hence one of my colleague had shared my number with the agent from Eureka Forbes. The agent called me up to check about the same with me and assured to send a person for demo. While I checked if there are any offers she assured there would be 2 offers : lifetime free service and a travel bag as a gift. I liked the product and before payment got confirmation and assurance from the agent that the gifts would be delivered within 2 days. It has been more than a month that I have been following up with them but there is no gift received yet. It is not about the gift that I can't buy, but it is the promise they failed to keep and it is too pathetic about Eureka Forbes is they can give false assurances to get customers. Also the person who gave the demo doesn't have any sense to talk to the customer anf yells at the customer saying just for a bag he is been followed up multiple times. I have had a very pathetic experience with these Eureka Forbes guys and really frustrated. Please help me in solving my issue.