[Resolved]  Eureka Forbes — faulty product. always needs service

Address:

410210

Dear sir
We have bought an aqua guard model name dr. Aquaguard magna hd uv (Nxt) vide purchase number [protected] dated 12th june, 2017.
From the very beginning this system is giving problem.
Initially water was not flowing and your technicians visited several times to rectify this fault.
We also have a problem of water overflowing from storage tank since the water supply does cut off automatically.
For this, your technician mr. Jaiswal visited today (Dated 8th sept, 2017) and said a coil has to be replaced.
Also we find that when we switch on the system, water starts to fill immediately and not after the 40 secs pause after switch on.
We are very unhappy with the performance of the system and the repeated faults and we want a replacement immediately.

Please find some of the list of the complaints previously made:
1. Request no [protected] dated 22nd june 2017, allotted to mr. Mohit jaiswal.
2. Request no [protected] dated 26th june 2017, allotted to mr. Ajit saroj.
3. Request no [protected] dated 8th sept 2017, allotted to mr. Mohit jaiswal.

We want a solution immediately.

Regards
Chinmoy dash