Eureka Forbes — Faulty vaccum cleaner

Address:

New Delhi, Delhi

Sir, I purchased vaccum cleaner named as Quick clean Dx of Eureka Forbes company in January 2015 from big bazar, vasant Kunj, New delhi. That vaccum cleaner stopped working after 2 months, then i made complaint about it in month of august wherein the assured me about the repair of the said product as the same was under warranty. then after few days tecnitian came to my residence to see that cleaner and said that it's motor is faulty and they will replace the same. but 1 month passed and i made several calls to customer care and area technician but they didnt chang that motor nor they replaced the product. every time they kept on giving me fake assurances. i want the concerned authority to take strict action against them and ask them to replace the product and pay me damages for causing mental agony in terms of RS 10, 000/-. regards Advocate Puneet Gaba r/o D-6, 6078/8, Vasant Kunj, New Delhi-110070 mno.[protected]